Coinbase has suspended Indian rupee (INR) withdrawals for its users in India after an outage at one of its banking partners, leaving many customers unable to move funds to their bank accounts for almost a week. The exchange says user funds are safe and that the disruption affects only outgoing bank payouts.
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The incident first appeared on the Coinbase status page on November 9, 2026, at 03:07 PST (4:37 PM IST) under the title “Bank Payments Unavailable – INR (India).” In that first update, Coinbase said customers in India might be unable to complete INR withdrawals, link new bank accounts, or use UPI, and that deposits might be delayed because of the banking partner’s outage.
Coinbase narrowed the issue in a second update posted at 19:49 PST the same day (9:19 AM IST, November 10). The exchange confirmed that INR withdrawals were not going through and asked customers not to start new withdrawal requests, warning that any withdrawal made during this period could fail or remain pending until the issue is resolved. It also said deposits, UPI, and bank account linking were working normally again.
On November 14, Coinbase India said on X that INR withdrawals were still unavailable. The company said the outage was hitting the banking partner’s payouts to all of its clients, not just Coinbase. It repeated that user funds were safe, that INR deposits via UPI and bank account linking were working as usual, and that its teams were working with the bank to restore withdrawals as soon as possible.
Users Flag Pending and Failed Withdrawals
The disruption has led to complaints on X over the past several days. Several users said their INR withdrawal requests were stuck as pending or had failed, and asked the exchange when the service would be restored.
Coinbase Support and Coinbase India have repeatedly directed affected users to the status page. Both accounts said the problem is limited to outgoing payouts at the partner bank.
As of the latest update, the incident is still open, and Coinbase has not said when withdrawals will be restored.
Coinbase’s Return to India
The outage comes months after Coinbase rebuilt its fiat services in India. The exchange returned to the Indian market in December 2025 after a two-year absence, first offering only crypto-to-crypto trading.
On June 1, 2026, Coinbase launched direct INR deposits and withdrawals through India’s Immediate Payment Service (IMPS). The launch also brought spot trading, perpetual futures, and local INR order books to Indian users.
This was Coinbase’s second attempt at offering rupee payment services in the country. In 2022, the exchange added UPI support but suspended it within days after the National Payments Corporation of India (NPCI) issued a public statement. Roshan Prabhakar, Coinbase’s Head of Product for India and EMEA, spoke about the relaunch in an interview with The Crypto Times.
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